Netgear Orbi delivers WiFi the way it should be – reliable, steady and fast WiFi without any lag and dead zones. It is very easy to set up and use, allowing you to stream with superfast speeds on all your devices. Orbi WiFi system comes with an orbi router and orbi satellite. The router works great. On the other hand, the add-on orbi satellite extends your home WiFi system coverage up to 2500 square feet. What’s more, you can connect multiple wired devices with the help of its Ethernet ports. Just complete orbi key setup and make the most out of your existing internet connection.
Let us tell you that the typical routers are highly susceptible to malware and viruses. But most of the users are fully unaware of the fact that their router is under treat. So they keep using it on a regular basis. This may result in an infected router. Now the question arises here is how to find out if your router is hit by malware? Well, no fear when we are here. This post guides you with some crucial steps to check whether your orbi router is compromised or not. Ensure to follow these Netgear troubleshooting steps carefully and completely.
Check for malware or viruses in your Orbi router
Once you complete the process of orbi WPS setup and find the router’s working little weird suddenly, chances are that malware has occupied it completely. However, Netgear continues to introduce new updates for the orbi router, thus keeping it secure.
In case you don’t update the device regularly even after a successful Netgear router setup, this may also be the root cause of malware or viruses. Follow the steps given below to determine the malware in your router:
Step-1: The prime way to check if there is malware is that its DNS server has been changed. For this purpose, you have to access the orbi setup login page. After that, head over to DNS server settings.
Step-2: In case the DNS settings are set to automatic, it is fantastic. In other words, it is getting the settings directly from your ISP or Internet Service Provider. But if it set to manual and there are custom DNS servers entered. Configuring the router to use good alternative DNS servers will cause no issues. Guess what, if you don’t recognize DNS servers, it indicates that malware has changed your router to use DNS servers.
Step-3: In case you have a doubt, check if the DNS servers are authentic or not. Unauthentic servers may display orbi setup router not found error.
Step-4: Delete all the settings made by you for Netgear orbi router and reset it to default factory settings if the DNS or Domain Name Server is malicious. In the case of a configurable malicious DNS server, turn it off and direct your router to use the automatic server from the Internet Service Provider. Or else, mention the address of certified servers such as OpenDNS and Google DNS. If you don’t do so, you may bump into Netgear orbi setup issues.
Step-5: Also, you can solidify the security by turning off UPnP and WPA, changing wireless network name or SSID, customizing the orbi setup password, disabling the remote access and updating the firmware version.
With these just 5 easy-peasy steps, you can get rid of malware in your orbi router. If you are unable to determine whether your router is under attack or not, don’t delay anymore. Simply dial our toll-free number 1-844-689-9966 and ask our professionals for Netgear support. Our experts are available 24×7 at your disposal. They are trained and experienced enough to take care of your even the trickiest issues.